Burners click but won’t light? ExtraLow® runs too hot? Freedom® induction drops power or throws an error? Need thermador cook top repair near you? We restore Thermador cooktops to factory-tight performance with brand-trained diagnostics, genuine OEM parts, and tidy, building-ready service. Call 844-975-6696 or book online—same-day when routes allow.
Thermador, Briefly — Why These Details Matter
Thermador has pushed cooking tech for over a century (brand roots in 1916), pioneering the wall oven and later the open-geometry Star® Burner for better pan coverage. Modern lines add ExtraLow® simmer control, steam/speed systems, and Freedom® Induction with large-area coil matrices and high-current power modules. Since becoming part of BSH Home Appliances, Thermador pairs that heritage with Bosch-grade electronics and service modes.
Translation: this isn’t a generic box-store cooktop. Gas models live or die by correct regulation, shutter tuning, ignition geometry, and clean simmer ports. Induction depends on airflow, module temps, power quality, and accurate pan sensing. We service precisely those layers — with OEM parts and documented tests — so your unit performs like Thermador intended.
Why Thermador Cooktops Need Brand-Specific Know-How
Thermador engineering is its own discipline. Star® Burners use open geometry and precise re-ignition logic; ExtraLow® maintains a true low-BTU simmer by controlled gas cycling; and Freedom® Induction distributes power across a large coil matrix with pan-sensing, cooling management, and high-current modules. Add LP conversions, tight panel-ready installs, and condo ventilation realities and you’re no longer dealing with a generic “stovetop”—you’re working a Thermador system.
We verify gas pressure & regulation, ignition timing and electrode gap, valve modulation, air-fuel mix, harness integrity and ground; on induction we check line voltage, neutral/ground, IGBT health, coil temperature sensors, cooling path, and firmware behavior under load. Then we calibrate so pans heat evenly and simmer is actually low.
What We Fix (Real Thermador Issues, Fixed the Right Way)
1. Persistent clicking / no light after a spill (gas)
Why it happens: Moisture in the switch harness mimics a constant “ignite” signal; mis-gapped electrodes or a weak spark module keep re-ignition hunting.
What we do: Dry/test the harness, reset electrode gaps, verify ground continuity, measure module output, and replace only if out of spec—clicking stops, ignition is crisp.
2. ExtraLow® won’t stay truly low (sauce still scorches) (gas)
Why it happens: Valve modulation drift, debris in simmer ports, or off-spec gas pressure makes the flame “hunt.”
What we do: Clean/rebuild the Star® Burner, tune gas delivery, confirm regulator/manifold pressure, and validate with a real simmer test for a stable, gentle low.
3. Yellow tips / lifting flame / uneven pan heat (gas)
Why it happens: Mis-set air shutters, venturi misalignment, or a regulator that drifted (common after an LP conversion or move).
What we do: Set shutters, true the venturi, calibrate manifold pressure—result: tight blue flame and even BTU across the pan.
4. One burner roaring, another weak (gas)
Why it happens: Manifold imbalance, partial port blockage, or off-center burner caps.
What we do: Balance delivery, clean ports, re-index caps, then prove uniform output with a wide-pan heat test.
5. Endless re-ignition after cleaning (gas)
Why it happens: Cleaner residue/films on electrodes and caps interfere with spark and flame sensing.
What we do: De-film and re-seat caps, re-gap electrodes, verify flame sense; restore one-strike light and steady hold.
6. Induction zone errors, shutdowns, or weak output (Freedom®)
Why it happens: Clogged cooling path, tired fans, hot power modules/IGBTs, marginal cookware detection, or supply voltage dips.
What we do: Service fans/filters, check coil thermistors & heat-sink temps, test supply under load, exercise power modules, then re-validate with reference cookware at full power.
7. Touch controls unresponsive / random beeps (induction)
Why it happens: EMI on the circuit, poor neutral/ground quality, worn ribbon/keypad, or a UI/logic fault.
What we do: Isolate EMI, verify line/ground quality, reseat/replace ribbon/UI as needed, then run a heat-under-load stability test.
8. Glass-ceramic cracked or stressed (induction)
Why it happens: Impact or thermal stress; if ignored, coil mounts and cooling alignment can drift.
What we do: Source the exact glass top, transfer components correctly, verify mount geometry & airflow, and recalibrate before hand-off.
9. “Hot but noisy” on induction
Why it happens: Some hum is normal; a new buzz/chatter points to warped pan bases, poor contact, or a coil mount/cooling issue.
What we do: Demonstrate with a reference pan, correct mounting/cooling, and advise cookware fit so heat stays strong and quiet.
10. Error codes / lockouts (gas or induction)
Why it happens: The control is protecting the system (overheat, sensor out of range, ignition failure, supply issues).
What we do: Enter service mode, read fault history, test suspect parts under load, fix the cause—not just clear the code.
Every repair ends with a validation checklist: ignition/hold tests, pan heat mapping, temps under load, leak/ground checks, and quiet-run verification.
Certified Thermador Techs • Genuine Parts • Documented Testing
We service gas and Freedom® induction cooktops of all widths, with Star® Burners, ExtraLow®, bridge/zone features, and advanced touch controls. Repairs use original Thermador/OEM components and end with a written report + warranty on parts and labor.
Our Visit, Step-by-Step (Fast, Clean, On-Site)
- Check-in & diagnostics. Gas pressure/regulator, ignition timing, electrode gap, valve modulation; or for induction—voltage/ground, coil sensors, module temps, and fan airflow.
- Clear numbers, clear choice. You get a written, line-item estimate before any work.
- Fix it here. Vans carry high-failure Thermador parts (spark modules, valves/regulators, electrodes, switches/harnesses, fans, sensors, power modules/boards).
- Prove the result. We simmer-test ExtraLow®, map induction heat, and leave short care notes so performance stays dialed in.
Safety, Setup & Everyday Habits — Quick Wins That Protect Performance
LP conversion / remodel just happened? Have us re-verify regulator/orifices and air shutters. Wrong settings = soot, odor, tall yellow flame, and poor simmer control.
Boil-overs on gas: kill power, wipe, let it dry. If clicking continues, the harness still holds moisture — we’ll dry/test and reset gaps.
Induction needs to breathe: tight cutouts overheat modules → throttling or faults. We’ll check cooling and advise clearances so Freedom® holds power.
Cookware matters (induction): flat, magnetically compatible bases = quieter, stronger heat. Warped pans cause buzzing and weak output.
Electrical health: repeated AFCI/GFCI trips or warm outlets? Stop resetting. We’ll test supply/ground so electronics stay protected.
Keep burners honest: once a season, lift caps, clear ports (no pins/steel brushes), and seat caps flat. Flame should be tight & blue without lifting.
Don’t foil vents or block fans: it skews temperatures and strains components, especially during long cooks.
Extra Tips to Keep Things Smooth (Friendly, Practical)
- Simmer sanity (gas): for delicate sauces, use a heavy, flat pan centered on the Star® Burner; a slight lid offset helps hold low temps without extinguishing the flame.
- After cleaners: avoid flooding the top; liquids wick into switches. Use a damp cloth, then dry; keep electrodes free of film.
- Power blips (induction): after an outage, wait 60 seconds and reset once at the breaker. Persistent errors = call us; repeated cycling can stress modules.
- Ventilation reality: high-BTU cooking needs real airflow. If smoke lingers at normal fan speeds, mention it — we’ll sanity-check hood performance during the visit.
FAQ — Thermador Cooktop Repair (Brand-Focused Answers)
Q: Can you tune ExtraLow® to hold a true low without going out?
A: Yes. We set electrode gap, verify ignition timing, adjust gas delivery, clean simmer ports, and confirm with a real sauce test so ExtraLow® cycles smoothly without scorching.
Q: After a kitchen spill my burners click non-stop. Is the module bad?
A: Not necessarily. Spills wick into the switch harness and mimic a call for spark. We dry and test the harness, correct grounding, set gaps, and only replace the module if it actually fails spec.
Q: My Freedom® induction shuts down under a heavy pan. Normal?
A: No. That’s usually cooling or a marginal power module. We check fan operation, filters, coil temperatures, and the module’s current draw, then validate full-power hold under load.
Q: Induction hums loudly with some pans. Is that a defect?
A: A light hum can be normal; a new buzz or rattle points to pan flatness, mounting, or a cooling issue. We test with a reference pan, then address mounting/cooling if the sound isn’t cookware-related.
Q: We moved and converted to LP; flame is tall and yellow. Can you fix?
A: Yes. We confirm the regulator/orifices, set air shutters, and calibrate manifold pressure so the Star® Burner runs blue and even.
Q: Do you replace cracked glass-ceramic on induction?
A: We do. We source the correct top, transfer components carefully, and recalibrate. If impact was involved, we also check coil mounts and cooling before reassembly.
Q: Will you coordinate with my building (COI, service elevator, quiet hours)?
A: Absolutely. We issue the Certificate of Insurance, book within freight-elevator windows, and follow doorman/quiet-hour rules.
Q: What’s the diagnostic fee and can it apply to the repair?
A: You’ll get a fixed diagnostic; we apply it to the repair when approved. A written estimate is provided on-site before any work.
Q: Do you use genuine Thermador/OEM parts?
A: Yes—ignition modules, valves/regulators, electrodes and harnesses, fans/sensors, boards/modules, and glass-ceramic tops are OEM to protect performance and warranty standing.
City Routing & Building Access — “Cooktop Repair Near Me”
Thermador Repair Services in New York City
Same-day Thermador visits across the five boroughs when routes allow—with COI and service-elevator coordination handled up front. Coverage includes UES/UES, Midtown, FiDi, Williamsburg, Park Slope, LIC/Astoria, Forest Hills (e.g., 10001, 10003, 10019, 10022, 10024, 10065, 11201, 11211, 11215, 11101, 11375). Call 844-975-6696 or book on the New York City page.
Thermador Repair Services in Los Angeles
We run daily citywide routes for prompt Thermador service—Westside to Valley, DTLA to the coast—building-ready and estimate-first. Westwood, Beverly Hills, Santa Monica/Venice, DTLA, Hollywood/Hills, Studio City/Sherman Oaks, Glendale/Pasadena, South Bay, Long Beach, Malibu (e.g., 90024, 90049, 90064, 90066, 90210, 90402, 90403, 90012, 90036, 91604, 91423, 91203, 90277, 90503). Call 844-975-6696 or book on the Los Angeles page.
Thermador Repair Services in Houston
Rapid-response Thermador service across central and suburban Houston, with clear ETAs and OEM parts on the truck. Downtown/EaDo, Montrose/Neartown, The Heights, River Oaks/Upper Kirby, Galleria/Uptown, Memorial/Spring Branch, Bellaire/Meyerland, Clear Lake/Bay Area, Katy, Sugar Land, The Woodlands (e.g., 77002, 77003, 77006, 77019, 77098, 77008, 77056, 77057, 77024, 77079, 77401, 77429, 77494). Call 844-975-6696 or book on the Houston page.
Thermador Repair Services in San Francisco
Same-day availability in SF (as routes open) with condo/HOA coordination and tidy, in-home repairs. SoMa/Mission Bay, Russian/Nob Hill, North Beach/Marina, Pacific Heights, Richmond/Sunset, Mission/Noe/Bernal, Hayes Valley/Haight, Dogpatch/Potrero/Bayview (e.g., 94102, 94103, 94105, 94107, 94158, 94109, 94123, 94115, 94121, 94122, 94110, 94114, 94131, 94124). Call 844-975-6696 or book on the San Francisco page.
Thermador Repair Services in Chicago
Citywide, same-day Thermador slots when released—Loop to lakefront to neighborhoods—transparent pricing and on-site completion. The Loop/River North, Gold Coast/Streeterville, West Loop/Fulton Market, Lincoln Park/Lakeview, Logan Square/Avondale, West Town/Humboldt Park, Hyde Park, Pilsen/Bridgeport (e.g., 60601, 60611, 60654, 60607, 60661, 60614, 60657, 60613, 60647, 60622, 60653). Call 844-975-6696 or book on the Chicago page.
Thermador Repair Services in Miami
Same-day Thermador service throughout Miami-Dade (routes permitting)—COI/vendor forms, service-elevator windows, and beach-bridge timing handled for you. Brickell/Downtown, Coconut Grove, Coral Gables, Edgewater/Design District, Miami Beach, Aventura/Sunny Isles, Doral, Hialeah, Key Biscayne (e.g., 33129, 33130, 33131, 33128, 33132, 33133, 33134, 33146, 33137, 33127, 33139, 33140, 33141, 33160, 33172, 33178, 33012, 33018, 33149). Call 844-975-6696 or book on the Miami page.
Ready to cook without the drama? Call 844-975-6696 or book online. We’ll align the route, handle building logistics, and bring your Thermador cooktop back to smooth, predictable heat—today if the schedule allows.